Terms & Conditions
Effective Date: 2025
These Terms & Conditions (“Terms”) govern your use of the website https://encast.energy
(the “Website”) and the Encast Ltd software-as-a-service platform for multi-source energy modelling (the “Platform”). Please read these Terms carefully. By accessing or using the Website or Platform, you agree to be bound by these Terms. If you do not agree, you must stop using the Website and Platform.
1. Who We Are
The Website and Platform are operated by:
Encast Ltd
17 Shakespeare Street
Lincoln, England, LN5 8JX
info@encast.energy
2. Eligibility
You must be at least 16 years old to use the Website or Platform. If you are under 18, you must have parental or guardian consent.
3. Accounts and Registration
To use certain features of the Platform, you must create an account.
You agree to provide accurate and complete information when registering.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
Encast Ltd reserves the right to suspend or terminate accounts that violate these Terms.
4. Free Access and Paid Subscriptions
Encast offers both free-tier access and paid subscription plans.
Details of pricing, features, and billing cycles are available on the Website and may change from time to time.
By subscribing, you agree to pay all applicable fees.
Subscription fees are billed in advance and are non-refundable, except where required by law.
5. End User Licence Agreement (EULA)
Access to the paid Platform requires acceptance of our End User Licence Agreement (EULA). The EULA governs your rights to use the Platform, including licence restrictions, intellectual property, and termination provisions. You must accept the EULA before using any paid services.
6. Intellectual Property
All content on the Website and Platform, including software, text, graphics, logos, and designs, is owned by or licensed to Encast Ltd and is protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Website and Platform for lawful purposes.
You may not copy, modify, distribute, sell, or reverse-engineer any part of the Platform unless expressly permitted by the EULA or by law.
7. Acceptable Use
You agree not to:
Use the Website or Platform in any unlawful or fraudulent manner.
Upload or transmit harmful code (e.g., viruses, malware).
Attempt to gain unauthorised access to our systems or data.
Use the Platform to process or store data in violation of applicable laws.
8. Privacy and Data Protection
Your use of the Website and Platform is subject to our Privacy Policy and Cookie Policy, which describe how we collect, use, and protect your personal data.
9. Third-Party Services
The Platform may integrate with third-party services (e.g., analytics, payment providers). Encast Ltd is not responsible for the availability, content, or performance of third-party services.
10. Disclaimer of Warranties
The Website and Platform are provided “as is” and “as available” without warranties of any kind, whether express or implied.
We do not guarantee uninterrupted access, error-free performance, or that the Platform will meet your specific requirements.
11. Limitation of Liability
To the maximum extent permitted by law:
Encast Ltd shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.
Our total liability arising out of or relating to these Terms or the Platform will not exceed the greater of: (i) the total fees paid by you in the 12 months preceding the claim, or (ii) £100 GBP.
12. Indemnification
You agree to indemnify and hold harmless Encast Ltd, its directors, employees, and affiliates from any claims, liabilities, damages, or expenses arising from your use of the Website or Platform or violation of these Terms.
13. Termination
We may suspend or terminate your access to the Website or Platform if you breach these Terms.
You may terminate your account at any time by contacting us at info@encast.energy
.
Termination does not relieve you of your obligation to pay outstanding fees.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on the Website with a revised “Effective Date.” Your continued use of the Website or Platform after changes means you accept the updated Terms.
16. Contact Us
If you have any questions about these Terms, please contact us:
Encast Ltd
17 Shakespeare Street
Lincoln, England, LN5 8JX
info@encast.energy
